Who we are

Zenner-Networks LTD is registered in England and Wales with registered number: 08656219 & VAT number: 273815976

https://zn-sid.com.

What personal data we collect and why we collect it

We may collect the following types of information:

(a) Information we collect when you register with us

When you register with us, we will ask you for a number of pieces of information including:

  • your name;
  • your postal address;
  • your email address;
  • your telephone number;
  • your profession;
  • a password – please keep this safe;
  • whether you would like to receive information from us via email, SMS text, post or telephone;
  • if you are placing an order, we will also ask for your payment card number, expiry date and CVV number.

(b) Information we collect about how you use our website and apps

When you shop with us, browse our websites or other organisations’ websites where our adverts are shown, or use our apps, we will collect:

  • information about any devices you have used (including the manufacturer, model and operating system, IP address, browser type and mobile device identifiers);
  • cookies and information about your online browsing and purchasing behaviour and history on our websites and apps, your location, your product selection, and information about when you click on one of our adverts (including those shown on other organisations’ websites);
  • information when you write a review or ask a question or provide an answer via our Q&A section;
  • details of your purchases with or through us;
  • photos and videos you have uploaded on our web and mobile platforms and applications;
  • information about your preferences in connection with our website and App, for the purposes of enhancing and personalising your experience;
  • CCTV footage when you visit our premises; and
  • information when you “share this” product review via Facebook, Twitter, GooglePlus and other social media channels.

If you register an account with us, we may be able to link the information collected from you before registration and apply it to your registered account or future information that we collect after you have registered.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You have the right to ask us to:

  • Confirm what personal information we hold about you and provide you with a copy of that data;
  • Correct any personal information that is inaccurate;
  • Remove your personal information where there is no good reason for us to continue to hold that data;
  • Temporarily stop using your information if you are questioning our right to use that data;
  • Stop using your personal information unless we can demonstrate a valid reason why we need to continue to hold that data e.g. to support a product warranty;
  • Stop using your personal information to send you marketing materials such as our catalogue, marketing email, discounts or vouchers.
  • Provide you with the personal information that you have provided to us, in a structured and commonly-used electronic format, or transmit that information directly to another company if that is technically feasible. This applies where we are using your personal information on the basis of your consent or because it is necessary to perform a contract with you (see How do we use your personal information, above).

Our security procedures mean that we may request proof of identity before we are able to disclose your personal information to you or comply with other requests.

We want to make sure that the personal information we hold about you and your preferences as to how we contact you are accurate and up to date. If any of the details are incorrect, please let us know (details below) and we will amend them.

You also have the right to make a complaint to the Information Commissioner’s Office if you’re not happy with how we’ve handled your personal information. You can contact the supervisory authority at:

  • Email: [email protected]
  • Phone: 0303 123 1113 (local rate) or 01625 545 745
  • Post: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
  • Website: www.ico.org.uk

Where we send your data

Your personal information may be transferred to, and stored and processed in, one or more countries outside the European Economic Area (EEA), including countries which do not provide equivalent protection for personal information. In these circumstances, we will take reasonable steps and implement appropriate measures to ensure that your personal information is adequately protected in accordance with the law.

These measures generally include either:

  • Transferring personal information to countries that have been deemed to provide an adequate level of protection for personal information by the European Commission; or
  • Transferring personal information where the recipient has agreed to a European Commission approved data transfer agreement in the form of the standard contractual clauses.
  • Occasionally, we may transfer your personal information in circumstances where there are no adequate safeguards where this is permitted by data protection law.

Please contact us using the details below if you want further information on the specific safeguards used by us when transferring your personal information out of the EEA.

[email protected]

Subject: Privacy Policy

Your contact information

We know your contact information is important to you. Once registared with us we ensure that your details remain secure by ensuring that the highest standards are adhered to

How we protect your data

The transmission of information via the internet is not completely secure; this risk is common across the internet and not specific to our services. We cannot guarantee the security of your data (including your personal information) transmitted to our services; any transmission is at your own risk.

It is important for you to protect against unauthorised access to your password and to your computing device. Be sure to sign off and close your browser when you have finished your session. This will help to ensure that others do not access your personal information if you share your computing device or use a computing device in a public place such as a library or internet